Customer Support Hotline
:
6796-0350
  9:00am to 6:00pm (Mon-Fri), except PH    
24-hour Technical Support Hotline
:
6796-0360
 Privacy Policy

QMax has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: http://www.qmax.com.sg

We use your IP address to help increase efficiency, diagnose possible problems with our servers, and to administer our Web site.

Your IP address is used to gather broad demographic information.

Our "online shop" uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers).

Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.

Our online surveys and competitions ask visitors for contact information (like their email address). The customer's contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We run contests on our site in which we ask visitors for contact information (like their email address). The customer's contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Accountability

  1. We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in our possession or custody. We ensure all our customers that we would be accountable for our organisation's compliance to our Privacy Policy.

Specifying Purposes

  1. Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site

Consent

  1. We do not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.

Limiting Collection

  1. Only the necessary personal data is collected from customers' for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

  1. We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our customers. Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.
  2. We do not keep personal data for longer than is necessary for those purposes for which they are collected.
  3. We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes.
  4. We do not use "cookies ", “web-bugs” or any other tracking technologies to collect information from users of our web site.
  5. We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

Accuracy

  1. We ensure our customers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.

Safeguards

  1. We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.
  2. Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.

Openness

  1. Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the web site. We encourage all our customers to read our Privacy Policy to understand the our objective of collection their personal data.

Links

  1. This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this website.

Security

  1. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Choice/Opt-Out

  1. Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

Contacting the Web Site

  1. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact QMax Webmaster.


Sales Hotline
:
6796-0313 sales@qmax.com.sg
 
Customer Service Hotline
:
6796-0350
Technical Support
:
6796-0360
          & Helpdesk