What is Wireless@SG?

Wireless@SG is a wireless broadband programme initiated by IDA.providing island wide coverage by 3 operators

What is it all about?

Users can enjoy free wireless broadband access seamlessly both indoor and outdoor at public locations.

How extensive is the Wireless@SG coverage?

Island wide

Why sign up for Wireless@SG?

You will no longer have to search for a particular Wireless Hotspot belonging to your mobile or broadband service provider. With Wireless@SG, you can now surf the Internet in most public areas such as Cafes, Bus stops, Coffee Shops, along the sidewalks etc with a single login account. 

What is the speed of the internet?

For the Free Basic Wireless@SG account, you get speeds of up to 512kbps at most public areas.

So I can access internet and other services?

Once connected, users will be able to access all Internet-based services e.g. online gaming, web surfing, instant messaging, VoIP and email.

Can I access via my laptop or WIFI enable handphone?

To connect to the Wireless@SG wireless broadband network, a user just needs a WiFi-enabled device, such as a laptop computer or a PDA, a web browser, and a registered Wireless@SG account.

Wireless@SG is powered by which Operators?

iCell – East area

Singtel – North area eg Orchard

QMax – West area eg CDB, Chinatown

Do I have to sign up with all three operators?

You can choose to sign up at any time with any one of the three operators, and be able to access all the three operators' networks with one single account. The user is able to roam within any of Wireless@SG's coverage areas, regardless of the operators' network.

Do I have to be an existing customer?

You do not have to be existing subscribers of these operators to enjoy the free service.

Who can sign up?

QMax is extending this three year free offering with unlimited usage to all residents and visitors in Singapore, including tourists and business travellers.

If I want to sign up for higher / faster speed?

For those hungry for bandwidth beyond 512 kbps or connectivity options with higher quality of service, the three operators will also offer premium services at a fee.

So I register with QMax, what is the next step?

We will sms and / or email you the password.  There are basically 2 ways by which you register with QMax. 

If you register online through www.qmax.com.sg website, you will receive an email with a password.

If you register online through one of QMax's hotspots, you will receive a SMS with your password

I got the login ID and password, what is the next step?

Search for wireless coverage with your WIFI enabled device and select Wireless@SG. You are now connected.

Where are QMax hotspots and coverage area?

QMax will be announcing these locations shortly in the month of Dec 2006. 

How do I know this hotspots belongs to QMax?

Look out for the QMax Logo on your Hotspot Welcome Screen.

Important Numbers and Contacts.

Help Desk and Technical Support Hotline

Customer Service Hotline

Email us at - wirelesssg@qmax.com.sg